Jet Aviation

Air, Crafted

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 50 locations worldwide. Maintenance to management, completion to charter; countless hours of expertise creating an experience so easy, it seems effortless.

Global Fact Sheet

Since 1967: Elie Zelouf, one of Jet Aviation’s first employees, shares his story

Where We Are Today

Behind every effortless experience, are our people. 4,000 artisans of aviation. Whether in the air, or on the ground, arriving or departing, underneath every journey are hundreds of hands, dedicated to the details. We started as a family business, and throughout our growth we have maintained our commitment to this personalized service.

Owned by General Dynamics since 2008, we uphold the GD values of Trust, Honesty, Alignment and Transparency in everything we undertake.

A Brief History

Jet Aviation established with maintenance facility in Basel, Switzerland 1967 / Enters charter and aircraft management businesses in Europe 1972 / Launch of first completion at Paris Airshow 1977 / Jet Aviation enters Middle East with FBO in Jeddah, Saudi Arabia 1979 / Acquires Stead Aviation and opens FBO in Bedford, Massachusetts 1984 / Launches Aircraft Management business with acquisition of Executive Air Fleet 1985 / Establishes in Singapore 1995 / Staffing business launches 1996 / Aircraft Management and Charter business launches in Hong Kong 2001 / Acquired by General Dynamics 2008 / Acquisition of Hawker Pacific 2018

Our Promise

We ensure every detail matters, making each and every customer feel valued and esteemed. We are the effort behind effortless.

Service Excellence

At the surface, there is calm. A fine layer of simplicity and elegance. This is where you are. Our commitments to safety, performance, respect and trust are what get you there. Each and every time.

Commitment to Safety

Safety runs deep in our culture. From our roots in Swiss precision, to our commitment to the latest certifications and audits, we are dedicated to ensuring that you and your aircraft are always in safe hands.

Corporate Social Responsibility

Being a good corporate citizen is a part of everything we do. From our people to our processes, we help make aviation sustainable. This is how we make you a part of the solution too.

Learn more

Our Corporate Video: Enabling global flight, with passion, since 1967

Our People

Our people and their passion are what make us Jet Aviation. Our leaders nurture this passion, to ensure excellence at every turn.

David Paddock

President & VP General Dynamics

David Paddock was named President of Jet Aviation in July 2019, drawing on over 25 years’ aviation experience.  He is responsible for operations across some 50 global locations and five lines of business, including business aircraft maintenance, completions, FBO, aircraft services and defence.

Paddock was appointed SVP U.S. regional operations in January 2015, where he was responsible for Jet Aviation’s U.S. portfolio, including maintenance, FBO and aircraft services. Paddock was previously SVP business development and strategic planning where he oversaw strategy, M&A, facility expansions, and significant improvements in operational efficiency, since joining the company in January 2007.

Prior to joining Jet Aviation, Paddock served as VP and Managing Officer for SH&E, specializing in business aviation strategy and market analysis, business planning, commercial aircraft fleet analysis, maintenance, asset management, and appraisals. During his 11-year tenure, he supported numerous aerospace industry transactions and acted as an expert witness in various legal proceedings. He joined SH&E in May 1996.

Paddock holds a Bachelor of Science degree in environmental science from Stockton University and is active with many industry organizations including GAMA, NBAA and MEBAA. He holds a US Private Pilot certificate is an ISTAT-certified aircraft appraiser.  He was recently accepted as a Fellow of the Royal Aeronautical Society.

He and his family reside in Basel, Switzerland.

David Best

SVP Regional Operations Americas

David Best was appointed SVP regional operations and general manager for the Americas, where he is responsible for driving the successful growth of the U.S. region by focusing on customer engagement and advancing our U.S. operations.

Since joining Jet Aviation in January 2017, Best has also managed a number of successful business development projects, most notably the acquisition and integration of Hawker Pacific and the Scottsdale Jet Center in the U.S. He assumed the role of SVP strategic global growth in December 2018 and made significant progress in aligning the sales organization and improving customer data management. 

With over 20 years’ experience in the industry, Best served Signature Aviation as president Asia, chief commercial officer USA, and managing director EMEA prior to joining Jet Aviation. He is a graduate of the university of Strathclyde, where he earned his MBA, and is a member of the Institute of Directors.

Wim Buesink

SVP & Group Chief Financial Officer

Appointed group CFO in March 2014, Wim Buesink joined Jet Aviation as vice president of group finance in 2007 and served as head of finance for EMEA & Asia from February 2013.

As CFO, Buesink has overseen several acquisitions and development projects for the company, including that of Hawker Pacific, its largest acquisition to date.

Buesink began his career as an audit manager with Price Waterhouse Coopers in the Netherlands. He moved to Switzerland in 2003 and held senior group finance positions with Gate Gourmet Switzerland and Ascom (Schweiz) prior to joining Jet Aviation. Buesink is a graduate of the Erasmus University Rotterdam where he studied Business Administration; he is also a designated Certified Public Accountant (CPA).

Jeremie Caillet

SVP Regional Operations EMEA

Jeremie Caillet was appointed SVP regional operations EMEA in November 2021, also joining the company’s leadership team. He holds responsibility for the region’s Completions, MRO, FBO, Aircraft Management and Charter businesses, and the Middle East Joint Ventures.

Caillet has over 15 years’ experience in the aerospace industry. He joined Jet Aviation in 2008 and has held a number of roles within engineering, key account management, project management, operations and most recently, as vice president VIP completions.

Caillet’s career began at Dassault Falcon Jet in the US. He holds a Master Engineering Degree from Estaca, France, and a Master of Science in Aircraft Design from Linköping University, Sweden.

Elouisa Dalli

SVP Marketing & Communications

Elouisa Dalli was appointed SVP global marketing & communications in August 2020, following her appointment to VP global marketing & communications in September 2019, when she also joined the Jet Aviation leadership team. She is responsible for the company’s brand, digital, marketing and communications activities and is a key driver of Jet Aviation’s sustainability agenda.

Dalli joined the company as senior director global communications in October 2017, bringing more than fifteen years' experience in corporate affairs, journalism, and corporate social responsibility.

Dalli began her career as a global commodities journalist, reporting from various locations across APAC, EMEA, and the U.S. Prior to joining Jet Aviation, she spent ten years with Syngenta, serving as head of communications Asia-Pacific out of Singapore from 2012, and as global company spokesperson from Syngenta’s Basel headquarters before that. Dalli is native English and Maltese, with working knowledge of German, Arabic, and some Italian and French. She holds a degre in Economics from University College London.

Mike Dufault

SVP & Group General Counsel

Michael Dufault joined Jet Aviation’s leadership team as SVP & group general counsel in June 2017 after previously serving as the company’s deputy general counsel for the Americas region.

Dufault began his legal career at the United States Department of Justice where he served eight years as a trial and appellate attorney after being accepted into the Attorney General’s Honors Program.  He first joined General Dynamics as an assistant general counsel for General Dynamics Advanced Information Systems in 2007.  In 2009, Dufault was promoted to serve as assistant general counsel for General Dynamics Corporation at its headquarters.  Dufault transferred to Jet Aviation in 2012. 

Dufault is a graduate with honors from Syracuse University College of Law and is proficient in Thai. 

Evie Freeman

SVP Global Customer Standards & Service

Evie Freeman joined Jet Aviation as VP global customer standards and service in January 2020, where she is responsible for developing and implementing a cohesive global strategy to drive exceptional customer service.

Freeman joined Jet Aviation from BBA Aviation – Signature Flight Support, where she spent eleven years, most recently serving as managing director EMEA.

She is the former owner of the London Gatwick FBO sold to Signature in 2000 and founder of the Elite Class VIP Commercial Service currently offered in Luton, U.K., and across the U.S. She has experience leading geographically dispersed teams of 500+ employees. She also led final design, build, and integration of a multi-million capital investment at Luton Airport, creating a state-of-the-art private jet terminal at London’s leading B&GA airport. Freeman trained in ballet and performing arts at Tring Park and the University of Roehampton, has a Diploma in Leadership Skills from Ashridge Business School and completed the BBA Leadership Development Program for Senior leaders at Duke University in Durham NC.

Jane McVeigh

SVP Global Human Resources

Jane McVeigh joined Jet Aviation as SVP global human resources in May 2019 with a focus on employee welfare and engagement, leadership development strategies, and diversity and inclusion.

Prior to joining Jet Aviation, she was VP HR for the international business division within General Dynamics Mission Systems (based in Canada), where she lay the foundations for employee growth and development and conceptualized and delivered a strong leadership development strategy.

She joined General Dynamics Canada in 1999 and is credited for successfully positioning the company as one of Canada’s Top 100 Employers for five consecutive years. McVeigh holds an MBA from the University of Ottawa and a Bachelor of Arts from Carleton University. She is a certified Integral Coach, and has been recognized as Business Woman of the Year and Woman of Distinction in her home city of Ottawa, Canada.

Christie Nader

Chief Information Officer

Christie Nader joined Jet Aviation as Chief Information Officer in July 2021, with a strong focus on technology advancements, supporting business operations, customer experience, brand, and governance. 

With over 25 years of IT, and 19 years of senior leadership experience, in healthcare, financial services, technology contracting, and higher education industries, Christie’s ability to map business goals to an IT strategy, coupled with team building and organizational change management skills, has led to a number of successful technology transformations. Christie has directed large scale projects, including cloud migrations to enable agility, data warehouses and dashboards to enhance decision making, and enterprise business applications to increase business maturity. 
Prior to joining Jet Aviation, Christie served as Chief Information Officer at Perspecta. She also held senior IT positions at Centurion Managed Care and Edelman Financial Services. 

Christie holds an MS, Management of IT from McIntire School of Commerce, University of Virginia, and a BA, Sociology from George Mason University.

Joe Reckling

SVP Regional Operations APAC

Joe Reckling was appointed Jet Aviation’s SVP regional operations for Asia-Pacific (APAC) in September 2018 when the company formed the new region.

With the appointment, Reckling joined Jet Aviation’s leadership team. He is responsible for overseeing the company’s business activities throughout the region, which was formed to help capture the value of the Hawker Pacific acquisition and to pursue interests in support of the company’s global vision.

Reckling joined Hawker Pacific as CFO in 2008, having held senior financial, commercial, and managerial roles with various public companies in the U.K. and Australia. A Chartered Accountant, he holds a Bachelor of Commerce from the University of Cape Town and is a graduate of the Executive Program for Growing Business at the Stanford University Graduate School of Business.

Our people #IamJet

I Am Ying Ying1

1Ying Ying Loo — I am responsible for successful MRO quotation, planning and invoicing whilst focusing on improving internal efficiencies and the customer experience. I derive a great sense of satisfaction and achievement out of overcoming challenges, as well as from nurturing a happy and cohesive team.

Our people #IamJet

I Am Eugene1

1Eugene Xu — I am responsible for the data migration of all key master and transitional data, and for supporting ERP applications. Many people rely on this system, and this motivates me to work hard and exercise my diligence to ensure the system is working seamlessly.

Our people #IamJet

We are the Crew 1

1Dan Hoisington, Carli Kline, & Brian Milneonal  — Decades of experience tailoring bespoke travel scenarios culminate in effortless hospitality for this crew, based in the Americas. However, it’s clear that no matter how many flights they have made, they are constantly working on their craft to deliver a seamless, personalized experience, every time.

Our people #IamJet

I Am Sonal 1

1Sonal Thakkar — Challenging, engaging, and rewarding is how I describe working at Jet Aviation Dubai. I provide thoughtful and dynamic solutions to customer needs, whilst striving to achieve the highest levels of safety. My proactive attitude supports collaborative problem solving and ensures our customer’s assets are maintained to the highest standards.

Our people #IamJet

I Am Debora1

1Debora Desousa — My day-to-day varies enormously. But I embrace any new task, and treat all of my activities with the same level of priority and professionalism to ensure exceptional customer service for everyone – that’s what gives me a sense of accomplishment at the end of the day.

Our people #IamJet

I Am Mike1

1MikeTyley-Plank — I work for RBI Hawker in Dubai, overseeing the repair of rotor blades for Bell and Leonardo helicopters. I have worked on helicopter blades for 13 years, and it has been fascinating to see how the technology and construction has evolved.

Our people #IamJet

I Am Balakrishnan1

1Balakrishnan Gurusamy — I am responsible for the inspection of incoming goods and outgoing shipments, and also manage the packing and shipping of outgoing good. Passion and the people I work with are what drive me day-to-day. I am satisfied when I know that the job has been well done.

Our people #IamJet

I Am Roger1

1Roger Barchha — I enjoy that my role is so diverse – there is no ‘typical day,’ and every customer is unique. I might be meeting a contact, dealing with complex requests or documentation, or working on designing a personalized sales offer.

Our people #IamJet

I Am Mazen1

1Mazen Halawani — I love nothing more than working with my team to surpass customer expectations. Whether passengers, crews, government departments, or aviation authorities, their satisfaction is my pledge.

Our people #IamJet

I Am Yuki1

1Yuki Yueng — Arranging ad hoc flights for customers is anything but routine. It’s my constant attention to all the variable details that helps ensure a safe and seamless customer experience.

Our people #IamJet

I Am Duane1

1Duane Hogan — I am a people pleaser. My interactions and relationships with customers is where I find the most joy, and why this job is so meaningful to me.

Our people #IamJet

I Am Noelie1

1Noelie Stehle — I disassemble, record and distribute furniture parts that require further processing. I need to be thorough and precise to ensure that the next team has the information they need to create stunning pieces that meet customer expectations.

Our people #IamJet

I Am Cesar1

1César Barros — I have one of the best teams! The spirit is always high and we take great pride in delivering the highest quality on each and every cleaning or paint job to ensure our customers leave with a big smile.

Our people #IamJet

I Am Abdul1

1Abdul Waris — Taking care of my team is the best way I can meet the needs of our customers. I focus on the smallest details to ensure my team has the resources and guidance they need to go above and beyond.

Our people #IamJet

I Am Victoria1

1Victoria Reina-Duffy — I believe our commitment to doing what is right, and not what is easy, is what makes us the best. We do this without compromising on customer care.

Our people #IamJet

I Am Issac1

1Issac Lemos — I approach each day with a clear mind and a positive attitude. I take great pride in anticipating what our customers need before they even have to ask.

Our people #IamJet

I Am Tom1

1Tom Zacharias — As a specialist in warranty invoicing, it is my job to ensure customers are charged correctly. I need to fully understand the projects I work on and am in frequent contact with our maintenance team, the OEMS, and our end customers.

Our people #IamJet

I Am Michael1

1Michael Gampert — I love translating a drawing into reality to see a beautiful design come alive. It is a real pleasure to share my knowledge with my colleagues. It keeps me feeling young.

Our people #IamJet

I Am Shannon1

1Shannon Chieng — I enjoy the practical part of applying technical knowledge to fix aircraft defects. Working with the team to deliver an aircraft in its best condition is immensely satisfying.

Our people #IamJet

I Am Ilyas1

1Ilyas Sultan — I love the challenge of finding better ways of doing something. It’s very rewarding work. I know many of my customer personally, and there’s nothing more satisfying than knowing I’ve made them happy by solving their problem, quickly.

Our people #IamJet

I Am Nazarulrizal1

1Nazarulrizal bin Ibrahim — I really enjoy towing aircraft. It requires skill and brings me great satisfaction. With my years of experience in ramp support, I often know what customers need even before they ask for it.

Our people #IamJet

I Am Michel1

1Michel Lehmann — My priority as an Engine Mechanic is to keep the engines safe and efficient for operation.

Our people #IamJet

I Am Cathy1

1Cathy Moore — I love working with my team. We are a family and truly have a passion for helping others. When you can make a customer happy it is the best feeling.

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