This privacy notice describes how Jet Aviation AG, a corporation created and existing under the laws of Switzerland, with registered offices at Aeschengraben 6, CH-4051 Basel Switzerland (“we”, “our” or “us”) collects and processes personal information about you through www.jetaviation.com and all other Jet Aviation websites and applications that link to this Privacy Notice (the “Services”), how we use and protect this information, and your rights in relation to this information.
This privacy notice applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified.
1. PERSONAL INFORMATION WE COLLECT
We collect personal information about you from a variety of sources, including from you directly (e.g. when you contact us, inquire about our services, meet us at an event or sign up for an account), information we generate about you in the course of our relationship with you (e.g. data collected from cookies and other similar technologies which is described in our Cookies Notice) and information we collect about you from other sources, including commercially available sources, such as public databases (where permitted by law).
We may be required by law to collect certain personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.
Information we collect directly from you
The categories of information that we may collect directly from you include the following:
Information we collect about your use of the Services
The following are examples of the other categories of information which we may use about you:
Information we collect from other sources
The following are examples of the categories of information we may collect from other sources.
You have choices about certain information we collect.
When you are asked to provide information, you may decline to do so; but if you choose not to supply information that is necessary to provide any aspect of our Services, you may not be able to use those Services. In addition, as described below in the section captioned “Your Choices” it is possible to change your browser settings to block the automatic collection of certain information.
2. HOW WE USE YOUR PERSONAL INFORMATION AND THE BASIS ON WHICH WE USE IT
We may use your personal information for the following purposes:
We may also anonymize your personal information in such a way that you may not reasonably be re-identified by us or any other company, and may use this anonymized information for any other purpose.
3. HOW AND WHEN WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information with third parties under the following circumstances:
4. YOUR RIGHTS OVER YOUR PERSONAL INFORMATION
You have certain rights regarding the personal information we hold about you, subject to local law. These may include the rights to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information. You also may have a right to lodge a complaint with your local data protection or privacy regulator.
We encourage you to contact us at the contact information set forth below to update or correct your information if it changes or if the personal information we hold about you is inaccurate. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time.
Please note that we may require additional information from you in order to honor your requests.
If you would like to discuss or exercise any rights you may have under law, please contact us at the contact information set forth below.
Your California Privacy Rights: California residents, see our “California Privacy Notice Addendum” for more information about certain legal rights.
5. INFORMATION SECURITY AND STORAGE
We implement physical, technical, and organizational security measures designed to safeguard the personal information we process through the Services. These measures are aimed at providing on-going integrity and confidentiality for your personal information. We evaluate and update these measures on a regular basis. However, no information system can be 100% secure.
We retain your personal information for as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations. We may also retain records to investigate or defend against potential legal claims.
6. INTERNATIONAL DATA TRANSFER
Your personal information may be transferred to, stored, and processed in a country that is not regarded as providing the same level of protection for personal information as the laws of your home country (for example if you live in the European Union), and may be available to the government of those countries under a lawful order made in those countries.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protections for your personal information. For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the contact information set forth below.
7. DATA PRIVACY REQUESTS
Verify: We will verify the identity of the requestor prior to a response being provided
Respond: Upon verification, we will provide a response to the requestor without undue delay and within all regulation-specific timeframes
Provide Reason: If we cannot or will not fulfill a request, the requestor will receive a response identifying the reason(s) and any additional steps available, including the right to appeal, if applicable
8. YOUR CHOICES
In addition to your choices with respect to the collection of personal data (see “ Personal Information We Collect” above), you have the ability to make certain choices about how we communicate with you and how we process certain personal data.
Communications Opt-Out: You may opt out of receiving marketing or other communications from us at any time through a given communications channel, such as email or telephone, by following the opt-out link or other unsubscribe instructions provided in any email message received from us, by contacting us as provided at the end of this Privacy Notice, or by informing our customer service representatives of your desire to opt out. If you wish to opt out by sending us an email to the address provided below, please include "Opt Out" in the email’s subject line and include in the body of the email your name and the email address (and, if applicable, telephone number) you used to sign up for communications.
Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).
Location Information: You can deactivate location services on your device, or you can deny or remove the permission for those Services to access location information. Please refer to your device manufacturer or operating system instructions for instructions on how to do this.
Cookies, Web Tracking, and Advertising: Consult our Cookies Notice or more information about how to control and/or opt out of certain web tracking technologies.
9. CHANGES TO THE PRIVACY NOTICE
We may change or update portions of this privacy notice at any time and without prior notice to you.
This policy was last updated: January 2023.