The Jet Aviation Sydney team is on hand 24/7 to provide seamless aviation support to passengers and crew entering Australia’s biggest city. Immigration and customs on-site, ramp services, hangar parking and fuel arrangements, and a range of passenger and crew amenities, just 12 kilometers from downtown. The facility is certified IS-BAH Stage 2.

Executive Terminal

Everything you need, under one roof

  • Crew and passenger bathroom with shower
  • Conference room
  • VIP lounge
  • Prayer room (upon application)
  • Crew rest room
  • Wireless Internet

Taking care of your aircraft, too

  • Slots / Permit approvals
  • Ramp and Hangar Parking
  • Ramp Services including lavatory and potable water, Ground Power Unit (GPU), baggage handling
  • Fuel arrangements
  • Catering arrangements
  • Visa requirements
  • Trip planning and scheduling to any port in the region
  • Security requirements
  • Cleaning services
  • Line maintenance

Jet Aviation is committed to providing customers options to contribute to sustainable aviation. Learn more about our SAF support and Book & Claim solutions here.

Passenger & Crew Services

The extra touch, to complete your journey

  • VIP passenger lounge and facilities including refreshments, wireless Internet access and newspapers
  • On-site customs/immigration and quarantine clearances
  • Hotel arrangements
  • Ground transportation for passengers and crew
  • Crew room and facilities including lounge, computer and printer, Internet access and pay TV
  • Concierge services

American Express, MasterCard, VISA, AV Card


Ground Handling Request

One of our team will be in touch shortly.

01. General Information

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02. Flight Information


Aircraft Service


Arrival & Departure

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Additional Information


AOG Contact

We’ll get back to you immediately. This request is for Aircraft on Ground (AOG) emergency maintenance services only.
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