The Jet Aviation Sydney team is on hand 24/7 to provide seamless aviation support to passengers and crew entering Australia’s biggest city. Immigration and customs on-site, ramp services, hangar parking and fuel arrangements, and a range of passenger and crew amenities, just 12 kilometers from downtown. The facility is certified IS-BAH Stage 2.

Executive Terminal

Everything you need, under one roof

  • Crew and passenger bathroom with shower
  • Conference room
  • VIP lounge
  • Prayer room (upon application)
  • Crew rest room
  • Wireless Internet

Taking care of your aircraft, too

  • Slots / Permit approvals
  • Ramp and Hangar Parking
  • Ramp Services including lavatory and potable water, Ground Power Unit (GPU), baggage handling
  • Fuel arrangements
  • Catering arrangements
  • Visa requirements
  • Trip planning and scheduling to any port in the region
  • Security requirements
  • Cleaning services
  • Line maintenance

Jet Aviation is committed to providing customers options to contribute to sustainable aviation. Learn more about our SAF support and Book & Claim solutions here.

Passenger & Crew Services

The extra touch, to complete your journey

  • VIP passenger lounge and facilities including refreshments, wireless Internet access and newspapers
  • On-site customs/immigration and quarantine clearances
  • Hotel arrangements
  • Ground transportation for passengers and crew
  • Crew room and facilities including lounge, computer and printer, Internet access and pay TV
  • Concierge services

American Express, MasterCard, VISA, AV Card


Ground Handling Request

One of our team will be in touch shortly.

01. General Information

Request Type(Required)

02. Flight Information


Aircraft Service


Arrival & Departure

YYYY slash MM slash DD

Additional Information


AOG Contact

We’ll get back to you immediately. This request is for Aircraft on Ground (AOG) emergency maintenance services only.