Jet Aviation San Juan is first FBO in Puerto Rico to achieve IS-BAH Standard

September 19, 2018

Jet Aviation’s FBO in San Juan is the first in Puerto Rico to qualify for Stage 1 registration to the IS-BAH™ Standard (International Standard for Business Aircraft Handling), ensuring that all customers receive the maximum level of safe and secure ground-handling services.

David Paddock, senior vice president and general manager, Regional Operations USA, said achieving IS-BAH registration has been an essential objective since Jet Aviation rebranded the San Juan FBO under a management agreement in 2017. San Juan now joins the eight Jet Aviation FBOs in the U.S. and the 13 FBOs in EMEA and Asia that have achieved IS-BAH certification.

“The IS-BAH certification for San Juan maintains our industry leadership in Puerto Rico,” Paddock said. “Just as with all of our U.S. locations, our San Juan team has been working to ensure that all of our processes meet IS-BAH standards. We started working toward IS-BAH certification as soon as the program was launched. And all of our locations are already working toward the next level of registration, Stage 2, for IS-BAH standards. This demonstrates Jet Aviation’s commitment to serving our customers – no matter where they are.”

He noted that, according to the International Business Aviation Council (IBAC) that administers the IS-BAH program, San Juan is among a small number of FBOs to achieve IS-BAH registration across the Caribbean. It is considered one of the most convenient U.S. airports of entry in the Caribbean for South American and European flights connecting to the U.S. mainland. It was the first in Puerto Rico with a full-service, onsite U.S. Customs and Border Protection terminal to facilitate convenient customs, immigration, and agriculture processing for international flights.

In the U.S., Jet Aviation FBOs are located in:

- Washington Dulles, Virginia
- Teterboro, New Jersey
- Bedford, Massachusetts
- Palm Beach, Florida

- Dallas and Houston, Texas
- St. Louis, Missouri
- Van Nuys, California

Jet Aviation FBOs facilities in EMEA and Asia are located in:

- Geneva and Zurich, Switzerland
- Berlin (SCF and TXL), Dusseldorf,and Munich, Germany
- Vienna, Austria

- Dubai (DXB and DWC), United Arab Emirates
- Jeddah, Medina, and Riyadh, The Kingdom of Saudi Arabia
- Singapore

IS-BAH™ is a joint program between the IBAC and the National Air Transportation Association (NATA). IBAC represents the interests of business aviation worldwide. IBAC is a non-profit international trade association with permanent observer status at the International Civil Aviation Organization, the UN Specialized Agency for aviation matters, in Montreal, Canada.