We introduce #IAMJET employee, Nathan Hand, Aircraft Maintenance Technician in Burbank, California
Nathan, how long have you worked for Jet Aviation?
I started at Jet in March 2016 – exactly three years ago. When I got out of high school, my father suggested airframe and power plant (A&P) school right here at the airport. When I finished, the school got me a job at Pratt & Whitney Engine Services in Los Angeles. I was there four years and then went to work as a mechanic for General Atomics in Los Angeles, working on military drones. We worked on drones for the Air Force, but also for the CIA and Homeland Security. I was there four and a half years before I went to Jet, which was Avjet then.
Can you briefly describe your job?
My job as an aircraft technician means maintaining our fleet of aircraft, always keeping the customer's plane ready for flight. Everything from tire changes to electrical systems and some avionics. It's mostly working on squawks from the previous flight to address them before the next flight.
“What I enjoy most about my job are the challenges in troubleshooting aircraft systems and being able to learn something new every day”
What one word would describe how you approach your job?
I would describe my approach as "strategic." The first thing I do after I'm assigned a task is to look at all of the manufacturer's information on the aircraft and figure out how to approach the job – to troubleshoot the issue to find the most efficient way to tackle the job to benefit the customer and the company.
What is a typical day?
A typical day starts with opening the toolbox and beginning to work to ensure customer's aircraft will be ready for their next flight. The jobs are all different. They can take anywhere from a couple of hours to a few days. I start by going to the assigned aircraft to look at what needs to be done to have the aircraft ready for a flight that evening or the next day.
What do you enjoy most about your job?
What I enjoy most are the challenges in troubleshooting aircraft systems and being able to learn something new every day. And working with the guys every day, too.
What do you enjoy about working for Jet Aviation?
We are a global company, so there's always the opportunity to see new aircraft coming into our facility.
What are the main challenges you face in your role?
One of the main challenges is to avoid becoming complacent; that can impact safety. But I'd also say that one of the main challenges is going from one aircraft manufacturer on one job to a different manufacturer on the next job. They all have their own language and terms. It's a challenge to adapt to the different styles and drawings and terms for each manufacturer.
If you could describe working at Jet in three words, what would they be?
They would be "exciting collaborative teamwork." It's really great to put together the force – a team – and go work to address the customer's needs and to have their aircraft ready for their next flight.
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