Job Description

The Overnight Charter Coordinator is responsible to provide comprehensive sales and flight support.

Role and Responsibilities

  • Develop an expert understanding of the aircraft in our fleet as well as available aircraft in the charter market. (i.e. range, capacity, necessary runway length etc.)
  • Deliver expert level customer experience to customers and business partners.
  • Maintain the Customer Resource Management tool with relevant data points.
  • Respond to quote requests and internal recovery needs in a timely manner.
  • Source new trip opportunities using the charter sales tools provided.
  • Develop an expert level knowledge of the FAA Part 135 regulations.
  • Other duties assigned.
  • Flight follow every trip to ensure on time performance.
  • Ensure trips are scheduled, crew is assigned, catering is ordered, and ground/air transportation is arranged.
  • Review the overall aircraft schedule and seek ways to better optimize the fleet for increased efficiency and profitability.

Position Requirements

  • High School Diploma required; Bachelor’s Degree preferred
  • Prior aviation sales and/or support experience preferred
  • Be available and able to work a full-time schedule (40 hours a week) after normal business hours; hold an on-call rotation as needed, and work weekends and holidays.
  • Ability to work in a team atmosphere and on an individual basis.
  • Must be highly organized with excellent communication skills (verbal and written) and must be able to communicate with all levels of employees with a superior level of professionalism.
  • Must have a high level of detail with the ability to thrive in changing environments and the flexibility for frequently changing priorities.
  • Must work well under pressure and able to multi-task.
  • Be willing to work during off-hours, occasionally.
  • Proficient in Microsoft Office, Demonstrate broad knowledge of the functional area. Exercise independent judgment.
  • Must be able to stand; walk; sit. May be required to lift and/or move objects up to 35 lbs.

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Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual’s race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (“EEO status”). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

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