Position Summary

The Certified Line & Ramp Services Agent is responsible for serving the customers’ needs and the meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. This posting is for day shift: 5:00 a.m.-1:30 p.m.

Main Responsibilities

  • Responsible for the overall operation of the flight line within established operating procedures
  • Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Supervisor’s absence
  • Responsible for hangar stacking and aircraft ramp parking
  • Responsible for refueling and defueling all types of aircraft on a daily basis, demonstrating knowledge of specific fueling requirements
  • Provides towing and disconnecting services for all types of aircrafts
  • Executes hand signals in order to guide aircraft during arrivals and departures
  • Provides service to aircraft using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
  • Communicates with employees and/or crew using radios in order to provide excellent customer service
  • Assists in providing aircraft with ice, coffee, catering, and other necessary services
  • Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus, as needed
  • Assists with aircraft and hangar cleaning, as needed
  • Assists with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.), in natural disasters and/or as needed
  • Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Minimum Requirements

  • High School Diploma/GED or equivalent
  • Must be at least 21 years of age, with a clean driving record
  • Basic English language skills
  • Good communication skills
  • Common courtesy and customer orientation
  • Ability to work flexible schedules and in various weather conditions as well as meeting minimum physical requirements of the job
  • Must be able to obtain a certificate form NATA Line Service training program
  • Must obtain an Airport ID Badge within 30 days of employment
  • Must have proven knowledge of refueling procedures of general aviation aircraft and corporate aircraft, as well as, working knowledge of towing procedures and techniques

Desired Characteristics

  • Two years’ related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred
  • Customer service and safety focused
  • Excellent communications, customer service and people skills
  • Results driven – able to execute with high personal accountability
  • Strong initiative and self-direction
  • Performs duties in the supervisor’s absence
  • Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Apply for Certified Line & Ramp Services Agent

Upload
You have 1 characters left.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual’s race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (“EEO status”). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

Request a Quote
3 Models
Passengers
Range
Baggage

Request A Charter Quote

01. Flight Details

01. Flight Details

02. Contact Details

01. Flight Details

02. Contact Details

01. Flight Details

02. Contact Details

01. Flight Details

02. Contact Details

General Enquiry

One of our team will be in touch shortly.

Service Enquiries

One of our team will be in touch shortly

General Enquiry

One of our team will be in touch shortly.

General Enquiry

One of our team will be in touch shortly.

AOG

We’ll get back to you immediately

Ground Handling Request

One of our team will be in touch shortly.

01. General Information

02. Flight Information

Service

Aircraft

Arrival & Departure

Additional Information

Media Request

Press Material Request

One of our team will be in touch shortly.

Ground Handling Request

One of our team will be in touch shortly.

01. General Information

02. Flight Information

Service

Aircraft

Arrival & Departure

Additional Information