Basel - Customer Service

Our friendly and professional customer service team at Jet Aviation Basel is fully dedicated to anticipating and meeting the varied needs of our discerning customers.

Our goal is to ensure an excellent customer experience by providing you with our highly personalized concierge services — on-site and on demand. 

Upon your arrival in Basel, you will be welcomed by our team, and we will make sure that you feel at home straight away.

Contact us if you require office space, hotel accommodation, or if we can organize transportation or book your next travel for you.

If you need us to arrange event tickets or local tours or an appointment, to take care of special dietary needs or provide you with advice on shopping or restaurants in the region, simply visit us in the newly refurbished MRO customer lounge in Basel.

  • VIP pick-up at the aircraft
  • VIP driver service
  • Limousine service on demand
  • Flight support services
  • Customer offices
  • Customer lounge with business center & meeting room
  • Hotel & flight bookings
  • Car rental coordination
  • Travel arrangements
  • Personalized on-site services on demand
  • City tours and sightseeing coordination
  • Event tickets coordination
  • Restaurant reservations
  • Customer events